The Details

Client:

The Box Factory

Area:

Commercial Packaging

Date:

2021

Disciplines:

Tailored Campaigns

Skills:

Customer Journey

URL:

The Challenge

Box Factory came to us with a clear aim — they wanted to attract large-scale orders from commercial clients and avoid the time-draining enquiries from small domestic customers.

The challenge was to get in front of the right people and filter out the rest, helping the business grow without wasting internal resources.

Results

By getting laser-focused on their ideal client and excluding the ones that didn’t fit, Box Factory saw an immediate improvement in click-through rate and lead quality. Location targeting made them more visible to the right businesses, and campaign refinements helped streamline the path to enquiry. The outcome? Business growth so strong they had to invest in a larger factory and more machinery just to keep up with demand.

Our Solution

We began, as always, by reviewing their existing traffic, ads and keyword strategy. We identified patterns in who was visiting the site and who they really wanted to engage with. Then we got to work.

Box Factory’s central UK location gave us a real edge — we used this to map key delivery corridors and focused campaigns around areas with a high density of large businesses. Using that insight, we built tailored campaigns and worked alongside their team and a copywriter to create high-intent landing pages for specific box types and business sectors.

Each ad group was supported by relevant page content and messaging, so when potential customers clicked through, they landed exactly where they needed to be. This led to a stronger customer journey and a better-qualified lead pipeline.

The campaign included:

  • Google Search
  • Display Advertising
  • Microsoft Advertising
  • YouTube Advertising
  • Remarketing

Google Search

Insights

Microsoft Ads

YouTube

“Net Visibility have very effectively guided us through our digital marketing. The results have been great, and I wouldn’t hesitate to recommend them.”

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